Confirmed Service Customer
Since I bought my truck in June, I've been receiving promotional communications repeatedly for a free oil change at my first service visit to the dealer. I got my oil changed and my tires rotated at my first visit there, and the dealership tried to charge me $104. I asked about the promotion for a free oil change, and they first said that they've never seen that. Then, they said that it shouldn't apply to me, but that they'd honor it anyway. Overall, it was a negative experience.
Joseph R.
WOODBURY,
MN
Business Response
Joseph, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (651) 925-2786. We look forward to hearing from you.
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